Contact us

We understand the anticipation of receiving your order and apologize for any delay you may be experiencing. To track the status of your shipment, please use the tracking number provided in the shipping confirmation email, if provided. You can enter this tracking number on the Australia Post website (or the respective courier's website) for real-time updates on your order's location and estimated delivery time.

Please keep in mind that delivery times are estimates and can be influenced by various factors, such as location, shipping method chosen, and external circumstances. If you have concerns about your order's whereabouts or if it has exceeded the expected delivery time, please contact our customer support team on our contact page. We'll be happy to assist you in resolving any issues and ensuring your order reaches you as soon as possible.

For more information on our delivery and investigation timelines, please refer to our Shipping Information and FAQ pages. Your satisfaction is our priority, and we appreciate your patience as we work to resolve any delivery concerns promptly.

Delivery schedules are based on regular business days. If your order falls on or around a public holiday, please expect a delay in delivery. We appreciate your understanding and recommend checking our shipping information for specific details on expected delivery times and any potential disruptions due to public holidays.

For any concerns or special arrangements regarding delivery during holiday periods, please contact our customer support. We'll do our best to assist you and ensure a smooth delivery process. Thank you for choosing Green Range Seeds for your gardening needs.

To check if we deliver to your postcode, please use the postcode checker available on the Checkout page. Simply enter your postcode during the ordering process, and the system will verify if delivery is available to your location.

If you encounter any issues or have specific delivery-related inquiries, feel free to reach out to our customer support team on our contact page. We are here to assist you and ensure that you have a seamless experience with Green Range Seeds.

Thank you for considering us for your gardening needs. We look forward to serving you!

Next-day delivery is available for select orders based on your location and the shipping method chosen. Our Express Shipping option provides next business day delivery within Australia Post's Express Post network. If you're unsure about the availability of next-day delivery for your order, please refer to the Shipping Information page or contact our customer support team on our contact page.

It's important to note that delivery times may vary based on factors such as the delivery address, the shipping method selected, and any unforeseen circumstances. We strive to provide accurate delivery estimates, and our team is committed to ensuring your order reaches you in a timely manner.

Thank you for choosing Green Range Seeds for your gardening needs. If you have specific delivery requirements, please reach out, and we'll be happy to assist you.

For most standard deliveries, a signature is not typically required. Our standard shipping methods, including Economy and Parcel Delivery, are designed to be convenient, and the delivery driver will usually leave the package at your address.

However, for our Express Delivery option, a signature may be required upon delivery to ensure the safe receipt of your order.

If you have specific delivery preferences or concerns about leaving packages unattended, please include any special instructions during the checkout process or contact our customer support team on our contact page. We strive to accommodate your needs and make the delivery process as seamless as possible.

Thank you for choosing Green Range Seeds. Your satisfaction is our priority.