Refunds and Returns Policy

At Green Range Seeds, we are committed to your satisfaction with our products. If you’re not entirely happy with your purchase, we’re here to help. Please review our Refunds and Returns Policy below:

1. Eligibility for Returns:

  • Returns are accepted within 30 days from the date of purchase.
  • To be eligible, items must be unused, in their original packaging, and in the same condition as received.

2. How to Initiate a Return:

  • Contact our customer support team on our contact page to initiate the return process.
  • Please include your order number, the reason for the return, and any relevant details.

3. Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to the original payment method within 7 days.

4. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

5. Exchanges:

  • If you require an exchange for a different product, please contact our customer support team to arrange the exchange.

6. Damaged or Defective Items:

  • If your order arrives damaged or with a defect, please contact us immediately with photos of the damaged or defective items. We will arrange for a replacement or refund.

7. Missing or Incorrect Items:

  • If your order is missing items or you receive incorrect items, please contact us within 7 days of receiving your order. We will rectify the issue promptly.

8. Custom or Sale Items:

  • Unfortunately, we do not accept returns for custom or sale items unless they are damaged or defective.

9. Contact Us:

  • If you have any questions or concerns regarding our Refunds and Returns Policy, please reach out to our customer support team.

This Refunds and Returns Policy is subject to our Terms and Conditions. We appreciate your understanding and cooperation as we strive to provide you with the best service possible.

Thank you for choosing Green Range Seeds for your gardening needs.